Privacy Policy

How we protect and handle your data

Last updated: February 8, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (name, email, phone number)
  • Payment information for billing purposes
  • Usage data and analytics
  • Device and network information
  • Communication preferences

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

  • Process payments and manage subscriptions
  • Provide customer support and technical assistance
  • Send important service updates and notifications
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Secure data centers with physical security measures

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

Your Rights

You have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Data portability
  • Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@koechtechnologies.com

Phone: +254 787964283

Address: Nairobi, Kenya

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.